MASSEUR (NON-MEDICAL)

Job Description

• Massage customers and administers other body treatments in accordance with standards.
• Understand the needs and expectations of each client, recommend body treatments and provide the most effective wellness service to the client.
• Maintain high level of professional customer service.
• Create excellent guest experience through friendly and helpful attitude.
• Responsible for the maintenance of cleanliness and neatness of the facilities and treatment room.

Requirements

• Communication and customer service skills.
• Minimum 2 year of relevant experience.
• Require to work 6 days a week.
• Able to work on weekends / public holidays.
• Positive attitude, hardworking and good teamwork.

Attending and participating in meetings and training sessions.

. Keep a clean and stocked room

. Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.

. Assisting with keeping linens clean and tidy, and replacing them between sessions.

. Sterilizing equipment.

. Keep documentation and maintain client's files

. Acknowledge and respond to relevant clients queries, needs and expectations

. Accompanying guests to and from treatment rooms.

. Consulting with clients to identify appropriate massage services.

. Providing massage services listed in brochure.

. Maintaining records and filing documentation.

. Complying with all applicable standards, rules and regulations.

. Uphold hygiene standards and follow health and safety regulations

. Must work on weekend and public holiday

. Able to work longer hours with prolonged period of standing