Marketing - Campaign Executive

Role Overview

We are looking for a Debit Product Executive / Product Support Analyst to support the day-to-day management and execution of debit card product initiatives.

The role will work closely with various internal business units, external partners and payment schemes to support campaign execution, customer initiatives, marketing communications, sales reporting, system testing and product rollouts.

This is a good opportunity for candidates looking to build experience in banking product management, cards and payments, campaign management and business analytics.

Key Responsibilities

• Collaborate with internal business units and stakeholders to support the Debit Product team in achieving business objectives and key product strategies.
• Support the day-to-day management and operations of debit card products.
• Assist in planning, coordinating and executing customer and marketing campaigns.
• Support customer-management initiatives, including customer communications and engagement activities.
• Coordinate with external partners and payment schemes on product and campaign-related matters.
• Support the preparation and execution of marketing communications and promotional materials.
• Compile and prepare monthly sales and product-performance reports.
• Track campaign activities, performance and key deliverables through regular reporting and presentations.
• Participate in system testing, UAT and product rollout activities.
• Coordinate with Technology, Operations, Marketing, Sales and other stakeholders during product enhancements and implementations.
• Monitor outstanding activities and follow up with relevant stakeholders to ensure timely completion.
• Support ad hoc product-management and process-improvement initiatives as required.

Requirements

• Diploma or Degree in Business, Banking, Finance, Marketing or a related discipline.
• Prior experience in banking, cards/payments, product support, campaign management, marketing, customer management or financial services would be advantageous.
• Strong analytical and organisational skills with good attention to detail.
• Comfortable working with sales data, reports, campaign tracking and presentations.
• Good proficiency in Microsoft Excel and PowerPoint.
• Exposure to UAT, system testing or system/product rollouts would be advantageous.
• Strong communication and stakeholder-management skills.
• Able to work independently while coordinating effectively across multiple teams.

Registration No.: R25156061

EA No.: 11C3373