The Head of Privilege Banking will define and execute UOB's strategy to grow its Privilege Banking franchise, driving acquisition, revenue growth, and client engagement across affluent and high-net-worth segments. This role requires strategic leadership, business development expertise, and strong governance oversight to ensure sustainable growth and excellence in client experience.
Key Responsibilities:
Strategic Leadership
- Define and implement market strategies to grow UOB's Privilege Banking franchise.
- Analyze market trends, client behavior, and competitor activities to identify growth opportunities.
- Align local strategies with regional and global business objectives.
Business Development & Revenue Growth
- Drive acquisition of affluent and high-net-worth clients, including NRIs and expatriates.
- Expand assets under management (AUM) and increase product penetration across treasury investment, insurance, and lending.
- Collaborate with marketing and product teams to launch targeted campaigns and bespoke solutions.
Team Leadership & Talent Development
- Lead and manage a team of Senior Team Heads, Client Advisors, and support staff.
- Build a high-performance culture focused on client excellence, compliance, and innovation.
- Mentor future leaders and ensure continuous professional development.
Client Experience & Relationship Management
- Champion a client-first approach, ensuring consistent delivery of premium services.
- Oversee client engagement strategies, loyalty programs, and feedback mechanisms.
- Personally manage key client relationships and represent UOB at high-profile events.
Governance, Risk & Compliance
- Ensure full compliance with local and international banking regulations (e.g., FATCA, CRS, MAS guidelines).
- Implement robust risk management frameworks and operational controls.
- Liaise with legal, compliance, and audit teams to uphold governance standards.
Stakeholder Engagement
- Collaborate with internal stakeholders including product, governance/compliance, investment, digital, and operations teams.
- Build strategic partnerships with external entities such as wealth platforms and legal firms.
- Represent UOB in industry forums and regulatory dialogues.
Job Requirements:
- Bachelor's degree in Finance, Business, or related field; MBA or CFA/CFP preferred.
- 10+ years of experience in wealth management/private banking, with at least 5 years in a senior leadership role.
- Proven success in managing offshore banking teams and delivering market growth.
- Deep understanding of cross-border financial regulations and client needs.
- Strong leadership, strategic thinking, and stakeholder management skills.
- Multilingual capabilities and international exposure preferred.
