About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you'll get to
- Provide administrative support to the hotels team and hotel supply network.
- Support the team in maintaining hotel relationships and coordinating with other departments for assigned projects.
- Train new hotel partners on using the extranet, including managing rates and availability on the site.
- Assist with hotel activation processes.
- Work closely with Market Managers to manage supplier accounts.
- Resolve issues related to accounting, allotments, notifications, cancellations, and other operational matters.
- Conduct market and competitor research.
- Evaluate performance/production and recommend appropriate follow-up actions.
- Prepare business review reports as required.
- Coordinate merchandising activities with hotel partners, including special deals and promotions.
- Ensure timely and accurate delivery of content and photos for both new and existing hotels.
- Handle ad-hoc administrative requests and operational tasks as assigned.
What you'll Need to Succeed
- Minimum 1 year of working experience in e-commerce operations, marketing support, hotel reservations/coordination, or revenue/yield management (experience in OTA is a plus).
- Minimum Bachelor's degree holder
- Detail-oriented, with strong ability to learn quickly.
- Able to work independently with minimal supervision.
- Dynamic, positive, and a strong team player.
- Proficient in computer applications and systems.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Clickto learn more about What makes Trip.com Group a leading global travel service provider
Click to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
