Job Description

Job Description

Follow to all safety procedures and promptly report any unsafe practices or incidents.

Perform planned service, commissioning, and troubleshooting for Alfa Laval systems on board vessels, including Ballast Water Treatment (PureBallast), High-Speed Separators (HSS), Fuel Conditioning Modules (FCM), Freshwater Generators (FWG), and other equipment.
Prepare for service jobs by following the Standard Operating Procedures (SOP) to ensure efficient execution.
Travel domestically and internationally to service jobs on board vessels, with the potential to sail with the vessel if required.
Execute maintenance, repair, advanced troubleshooting, commissioning or other related services onboard.
Communicate effectively with customers in English to ensure clear understanding and satisfaction.
Document all work performed, and conclusions drawn while on board, and ensure that service reports are signed by the customer.
Identify potential improvements, including sales leads, and provide advice to customers, passing relevant information to the organization.
Contribute to the development and improvement of Standard Operating Procedures (SOPs).
Provide formal training to peers and customers, assist in developing of training material and content.
Proactively seek central support through ServiceNow or direct networking contacts and share findings with the team to keep colleagues informed.
Be available to respond to emergency service requests, providing timely technical support to minimize vessel downtime.