Job Summary
Manage and oversee daily beauty salon operations to ensure excellent customer service, staff coordination, inventory control, and compliance with hygiene and safety standards. Support sales initiatives and maintain a clean, safe environment.
Responsibilities
- Coordinate and manage daily beauty salon operations to ensure smooth service delivery and customer satisfaction
- Supervise and schedule staff shifts to optimize workforce efficiency and maintain service quality
- Address and resolve customer feedback to enhance client experience and loyalty
- Monitor inventory levels and place timely orders for salon supplies to prevent shortages
- Support sales and promotional activities by assisting with execution and reporting results
- Maintain cleanliness, hygiene, and safety standards to comply with regulatory and company policies
- Work independently to manage tasks and respond to operational needs promptly
- Adapt work schedule to include weekends and public holidays as required to meet business demands
Preferred competencies and qualifications
- Experience in supervising staff within a beauty salon or service industry setting
- Strong communication skills to effectively interact with customers and team members
- Previous experience working in a beauty salon or related service industry environment
