MANAGER

Degree in any field

Experience in customer service, contact centre operations or public-facing roles is preferred.

Strong verbal and written communication skills, with the ability to engage and communicate effectively with diverse stakeholders.

Ability to manage multiple cases in a fast-paced environment while maintaining accuracy and service quality.

Demonstrated empathy, professionalism and resilience in handling complex or challenging situations.

Strong problem-solving skills and the ability to work independently as well as collaboratively within a team.