Y
MANAGER
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Manage daily Customer Service operations to ensure excellent customer experience and timely fulfilment of customer requirements.
. Develop and implement strategies to improve service quality, operational efficiency, and business growth.
. Lead, train, and mentor the Customer Service team to handle orders, enquiries, and customer issues effectively.
. Monitor team performance, drive improvements, and promote a positive team culture.
Job ID: 152184761
Skills:
Project Management, Commercial Accountability, Operational Leadership, Delivery Processes
Skills:
Jira, Personalization, Sprint Planning, Web Analytics, Clarity, SEO, risk management, Cro, stakeholder communication, RACI, dependency mapping, project management tools
Skills:
3Ds, Payment Gateways, fraud risk management, tokenisation, QR payments, wallet payments, online payment flows
Skills:
Excel, Word, Microsoft Office Suite
Skills:
Business Valuation, DCF Analysis, Financial Modeling, Corporate Finance, M&A Advisory, Due Diligence, Valuation Reporting, Income Approach, Market Approach, Asset-Based Valuation, WACC, Cpa, Cfa, Financial Advisory, transaction advisory, US Client Facing, Team Leadership
