Job Description
Who We Are
At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.
This isn't a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet.
Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.
Our Values
We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.
With One FedEx Culture, We
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next
Awards
- FedEx was ranked No. 18 on Fortune's World's Most Admired Companies All-Star List in January 2026, marking its 26th consecutive year in the top 20. FedEx remains the highest-ranked delivery company on the list.
- Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023,2024 and 2025.
- FedEx in India is Great Place To Work® Certified (2025-2026)
Job Summary
You will be responsible for managing a team of Worldwide Sales Account Managers representing the organization to current and potential customers, ensuring achievement of sales targets through effective execution of enterprise sales strategies. Lead a team tasked with developing and implementing account strategies, conducting sales calls, and managing pre-sales, post-sales, and competitive monitoring activities to drive business growth and maintain competitiveness in the market.
Roles & Responsibilities:
- Lead and oversee enterprise regional sales operations, ensuring alignment with organizational goals and objectives.
- Provide coaching and mentoring to the sales team, fostering skill development and enhancing performance.
- Conduct sales calls to drive revenue growth and achieve sales targets within designated regions.
- Set clear and ambitious goals for the team, tracking progress and providing support to ensure goal attainment.
- Manage revenue and yield effectively, optimizing sales strategies to maximize profitability.
- Collaborate with other functions to identify and capitalize on business opportunities, ensuring cross-alignment for strategic growth.
- Maintain and nurture customer relationships, addressing inquiries and concerns to enhance satisfaction and loyalty.
- Monitor competitors activities and market trends, providing insights and recommendations to maintain a competitive edge.
- Coordinate with various departments to streamline operational processes and support sales effectiveness.
- Drive continuous improvement initiatives to enhance efficiency, productivity, and overall performance within the national sales team.
Requirements:
- Minimum Education: Bachelor's degree or equivalent
- Minimum Experience: At least 10 years of relevant work experience, including a minimum of 2 years in a people management role
- Strong presentation skills
- Proven expertise in influencing, persuading, negotiating and decision making
- Strong in written & verbal communication
- Comfortable networking with anyone
- Team Management
- Strategic Thinking
- Service Quality Management
- Business Planning & Solution Design
What you can expect
- Attractive remuneration package including Contractual Bonus and Tuition Assistance.
- Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
- Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
- Work-life balance programs including hybrid work arrangement: WFH (work from home) and office
- Health & wellness, employee assistance, and rewards and recognition programs
- Special employee discounts on shipping, travel, and more
Our Commitmentto Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Interested to join Team FedEx
Everyone at FedEx has a part to play. It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way.
If this role and working environment sound like a place you can thrive in, apply today and let's create what's next together.
