Job Description
Oversee the daily operations of a spa to ensure it runs smoothly and provides a quality experience for guests.
- Tending to the needs of guests
- Maintaining consistency in standards and performing ongoing training with all staff
- Ensuring guests are provided a relaxing environment
- Performing spa treatments, massages, facials and wellness therapies
- Managing inventory, including beauty, bath and treatment products
- Assigning tasks and coordinating staff and facility schedules
- Ensuring the spa meets hygiene standards and complies with all health and safety regulations
- Communicating with clients and responding to queries to increase loyalty and satisfaction
- Maintaining a client database
