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income insurance limited

Manager, Training

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  • Posted 22 hours ago
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Job Description

Job Description

  • Training Strategy & Planning
  • Develop and implement the distribution's training strategy and framework aligned with business and sales objectives.
  • Create structured training & development roadmap for new advisors, existing advisors, Sales Managers and Leaders across different distribution channels
  • Identify capability gaps and recommend targeted development interventions.
  • Design and Delivery of training programs
  • Design, develop and deliver training programs to meet the training needs of sales force (various distribution channels) using different methodologies.
  • Design competency assessment tools for competency-based learning
  • Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
  • Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training
  • Digital Learning & Training Infrastructure
  • Manage and optimise the Learning Management System (LMS) and digital learning tools.
  • Implement blended learning approaches including classroom, virtual, microlearning, and on-the-job coaching.
  • Curate and maintain training materials, resources, and digital content.
  • Stakeholder Management
  • Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
  • Collaborate with colleagues from other departments to achieve business objectives
  • Trainer Resource Management, Effectiveness & Performance Tracking
  • Evaluate the overall effectiveness of training interventions
  • Monitor and measure training KPI (Key Performance Indicators)
  • Assess and ensure adequacy of training resources and trainer capacity.
  • Develop internal trainers through Train-the-Trainer programmes.
  • Coordinate external trainers or subject matter experts when required.
  • Ensure trainers maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies
  • Any other projects or tasks as assigned

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Job ID: 147381493

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