Location: Novena
Job Category: Administration
Posting Date: 26 Mar 2026
Job Responsibilities
Responsible for the performance management and learning & development of the whole organisation.
Deputise and support the HOD in HR matters frommanagement reporting, paper writing, policy review to project execution.
Performance and Learning
- Improvement of performance management processes and conducting the annual performance review process.
- Management of Talent Programmes including high potential and scholarships programmes.
- Manage Performance Improvement Plan cases.
HR Policies
- Review of HR policies for relevance and updating.
- Lead policy discussions, keeping abreast of best practices.
- Provide guidance and support to the line managers and subordinates.
- Streamline HR processes where necessary.
Management Reporting
- Manage and analyse data for report trending.
- Draft and manage concept paper / proposal writing for management and Board's approval.
- Assist in influencing and facilitating discussions with senior management and Board Sub Committees.
Projects
- Support HOD to monitor department performance and project timelines.
- Participate and support projects in the HR transformation journey, where required.
- Spearhead department initiatives & projects.
- Support cross department projects / initiatives.
- Manage project budget and utilization.
- Act as contact point with external stakeholders.
Operations & Administrative Support
- Deputise and support the HOD to drive department vision and purpose to achieve organisation's strategic plans.
- Support to drive and implement department workplan to deliver results.
- Assist in establishing priorities for the department.
- Motivate, coach and mentor staff within department / organisation.
- Identify staff development opportunities.
- Support to create a culture of ownership & continuous learning in department / organisation.
- Support to identify and solve performance gaps.
- Assist to drive high-performance culture for the department.
- Assess and analyse the team's strengths and weaknesses and recommend areas for staff development.
- Assist to lead change, monitor and evaluate change impact.
Disciplinary and Grievance matters
- Support HOD in disciplinary and grievance matters.
- Conduct investigations and inquiry sessions, make recommendations and follow-up on disciplinary actions.
- Any other duties as assigned.
Job Requirements
- Bachelor's Degree in Human Resource Management or related field/equivalent required.
- Minimum 10 years of relevant HR and supervisory experience.
- Exposure in the community care sector is an added advantage.
- Proficient in Microsoft Office
- Team player who's able to exercise initiative, multitask and work independently
- Independent, meticulous and resourceful
- Proactive and an effective change agent
- Good organisational, leadership, and people management skills.
- Able to work under pressure with strict deadlines.
- Strong interpersonal, analytical, and written communication skills.
