Manager, Supply Chain Solutions

JOB PURPOSE

• Support the promotion, implementation, and program management of Supply Chain Solutions for Future's key customer base.
• Drive deeper customer engagement by increasing the number of product lines sold under the program and ensuring effective material management practices are embedded in customer operations.
• Contribute to long-term customer retention by creating value-added solutions that optimize inventory, streamline procurement, and increase switching costs for competitors.

PRINCIPAL ACCOUNTABILITIES

• Increase the percentage of customer billings done through e-Commerce (as measured by the FIRST Scorecard report).
• Achieve this through:
• Working alongside Sales Leaders (VP/Director/Manager) to identify and focus on strategic customers.
• Assisting in training branch and sales staff on how to position and communicate the benefits of Supply Chain Solutions.
• Supporting customer presentations and solution implementation.
• Leading program coordination and rollout of Supply Chain Solutions across assigned accounts.
• Providing program management oversight and implementation support for cross-departmental supply chain initiatives, with a focus on material flow, inventory accuracy, and demand planning.

KEY RESPONSIBILITIES

• Assist in preparing and delivering presentations to potential customers.
• Help conduct training sessions for sales and branch personnel.
• Participate in the end-to-end implementation of Supply Chain Solutions, ensuring material management processes (inventory control, replenishment, forecasting) are aligned with customer needs.
• Attend regular meetings with Sales Leaders to align on customer priorities and planning.
• Support the coordination of internal projects related to supply chain initiatives, including program timelines, resource allocation, and risk management.
• Gain exposure to consultative solution selling, cross-functional collaboration, and structured program management methodologies.

REQUIREMENTS

• A Degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.
• MBA or equivalent postgraduate qualifications are an added advantage, but not mandatory.
• Candidates with strong academic qualifications and/or relevant certifications will be considered in lieu of professional experience.

Preferred certifications include:

• APICS CPIM (Certified in Production and Inventory Management)
• APICS CSCP (Certified Supply Chain Professional)
• PMP (Project Management Professional)
• Lean Six Sigma Green/Black Belt

KEY COMPETENCIES & ATTRIBUTES

• Strong interest in material management, program management, and process improvement.
• Good presentation and communication skills; able to engage confidently with internal teams and customers.
• Willingness to learn and develop consultative selling skills.
• Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously.
• Open to frequent travel (up to 50% of the time).
• Self-motivated, organized, and proactive in managing tasks, timelines, and learning opportunities.
• Strong analytical skills with the ability to interpret supply chain data and recommend improvements in inventory and materials flow.