JOB PURPOSE
- Support the promotion and implementation of Supply Chain Solutions for Future's key customer base.
- Drive deeper customer engagement by increasing the number of product lines sold under the program.
- Contribute to long-term customer retention by creating value-added solutions that increase switching costs for competitors.
PRINCIPAL ACCOUNTABILITIES
- Increase the percentage of customer billings done through e-Commerce (as measured by the FIRST Scorecard report).
- This will be achieved through:
- Working alongside Sales Leaders (VP/Director/Manager) to identify and focus on strategic customers.
- Assisting in training branch and sales staff on how to position and communicate the benefits of Supply Chain Solutions.
- Supporting customer presentations and solution implementation.
- Participating in project coordination and rollout of Supply Chain Solutions across assigned accounts.
- Providing implementation support and basic project management for cross-departmental supply chain initiatives.
KEY RESPONSIBILITIES
- Assist in preparing and delivering presentations to potential customers.
- Help conduct training sessions for sales and branch personnel.
- Participate in the end-to-end implementation of Supply Chain Solutions.
- Attend regular meetings with Sales Leaders to align on customer priorities and planning.
- Support the coordination of internal projects related to supply chain initiatives, as assigned by senior management.
- Gain exposure to consultative solution selling and cross-functional collaboration.
REQUIREMENTS
- A Degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.
- MBA or equivalent postgraduate qualifications are an added advantage, but not mandatory.
- Candidates with strong academic qualifications and/or relevant certifications will be considered in lieu of professional experience.
KEY COMPETENCIES & ATTRIBUTES
- Strong interest in supply chain management and process improvement.
- Good presentation and communication skills; able to engage confidently with internal teams and customers.
- Willingness to learn and develop consultative selling skills.
- Ability to work collaboratively in cross-functional teams.
- Open to frequent travel (up to 50% of the time).
- Self-motivated, organized, and proactive in managing tasks and learning opportunities.
