Manager, Supplier Quality Assurance

Lead global supplier quality excellence across Resmed's end-to-end supply network

You play a pivotal role in ensuring every product sourced, built, and delivered to patients meets Resmed's uncompromising standards of quality and reliability. As our Supplier Quality Assurance (SQA) Manager, you lead a global team of skilled SQA engineers working across regions and supplier bases. Your leadership guides proactive quality improvements, builds supplier capability, and embeds quality into every stage of the supplier lifecycle, from selection and onboarding through qualification, performance monitoring, and change management.

This role is about impact that extends far beyond compliance. You develop and mentor a high-performing global team while driving visibility into supplier risk and quality performance. Through collaboration with Procurement, Product Lifecycle Engineering, Manufacturing, Supply Chain Engineering, and Distribution, you ensure that suppliers consistently deliver quality that supports Resmed's mission to improve lives through better healthcare.

What you'll do

• Lead, inspire, and develop a global team of SQA engineers, building capability and succession across sites
• Oversee supplier quality performance and risk across the full lifecycle, ensuring compliance with Resmed's quality systems and GMP requirements
• Partner with cross-functional stakeholders to embed supplier quality insights into sourcing, audit planning, and supply chain decisions
• Drive continuous improvement in supplier right-first-time rates and reduction of cost of poor quality using lessons learnt, analytics, Six Sigma, and SPC methodology
• Ensure timely management, communication, and escalation of supplier quality issues to stakeholders and senior leadership
• Oversee effective root cause analysis and corrective action plans (CAPA) to strengthen supplier and internal quality processes

What you bring

• Degree in Engineering or Science with 8+ years of relevant experience
• Minimum 3 years of proven leadership managing a team independently
• Advanced knowledge of supplier manufacturing processes and regulated quality systems (ISO 13485, ISO 14971)
• Strong expertise in supplier controls, CAPA, and risk management
• Practical experience with structured problem-solving methodologies (A3, 8D, KT, DMAIC)
• Excellent communication, negotiation, and stakeholder management skills
• Demonstrated success in workforce planning and talent development
• Ability to interpret engineering drawings
• Manage international travel (10-25%)

Nice to have

• Experience in medical device or other highly regulated industries
• Background leading global teams and managing distributed workforces
• Exposure to distribution and logistics quality management
• Proficiency with AI-assisted workflows and process simplification

What sets you apart

• Inspirational Leadership - You guide diverse teams toward common global goals that elevate supplier reliability
• Quality-Focused Mindset - You bring rigor and discipline to every aspect of supplier management
• Collaborative Influence - You build strong partnerships across functions to embed supplier quality into business decisions
• Data-Driven Thinking - You use analytics and structured methods to uncover insights and drive improvement
• Continuous Learner - You embrace innovation and evolve processes that advance operational excellence globally

Why join Resmed

At Resmed, your work contributes directly to improving millions of lives worldwide. You help ensure that every supplier partnership supports our mission to pioneer innovative solutions for sleep, respiratory care, and digital health. You'll join a team of passionate professionals dedicated to delivering excellence across our global supply chain, empowering patients and clinicians through reliable, life-changing technology. In this role, you'll influence global product quality and shape how we partner with suppliers to deliver on Resmed's promise of better health through better quality.

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Joining us is more than saying yes to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!