Manager, Staff Wellbeing, Protection & Engagement

About Us

Woodlands Hospital is a next-generation healthcare system designed to meet the future of care. As an integrated acute and community hospital with specialist outpatient clinics and innovative care models, wedeliver person-centred, connected and seamless care that extends beyondtraditional hospital walls.

Our mission is to redefine healthcare for an ageing anddiverse population through digital innovation, preventive health and strongcommunity partnerships. Grounded in team-based care, sustainability and healthequity, we are building a healthier future for all.

Why This Role Matters

This role plays a critical part in fostering a safe, healthy and supportive work environment where employees can thrive. You will partnerleaders across the organisation to strengthen workplace psychological wellness,enhance staff protection frameworks, and cultivate a positive employee experience aligned with Woodlands Hospital's culture and model of care.

Key Responsibilities

Champion Workplace Psychological Wellness

• Lead the planning and implementation of WellCARE programmes, initiatives and annual training plans.
• Develop and enhance strategies that promote workplace psychological wellness and staff resilience.
• Partner internal stakeholders, family groups and micro-units to build awareness, engagement and ownership of wellbeing initiatives.
• Provide guidance and support to peer supporters, including debriefing and case consultations where required.
• Coordinate and deliver training, workshops and talks on workplace psychological wellness, resilience and crisis management.
• Review and provide direction on communications related to staff wellbeing programmes and initiatives.

Drive Employee Engagement and Workplace Culture

• Build strong relationships with leaders and employees to understand workforce needs and engagement drivers.
• Design, implement and evaluate employee engagement strategies that strengthen organisational culture and employee experience.
• Lead initiatives that promote wellbeing, work-life harmony and quality of work life.
• Measure programme effectiveness and leverage insights to continuously improve engagement outcomes.
• Represent Human Resources in engagement, wellbeing and organisational culture projects, committees and workgroups.
• Support the development of programmes that reinforce Woodlands Hospital's values and Model of Care.

Lead People and Operational Excellence

• Supervise and develop Executives and HR Assistants through coaching, guidance and performance management.
• Manage programme budgets and resources effectively.
• Drive continuous process improvements to enhance service delivery and operational efficiency.
• Monitor programme outcomes and prepare reports for management decision-making.
• Undertake special projects and other duties as assigned.

What You Bring

Qualifications & Experience

• Degree in Human Resource Management, Psychology, Social Work or a related discipline.
• At least 4 to 6 years of relevant experience in employee wellbeing, staff engagement, organisational development, workplace wellness or related HR functions.
• Experience in case management, employee assistance programmes, workplace abuse and harassment management or staff wellbeing initiatives will be advantageous.
• Demonstrated experience leading programmes and initiatives from conceptualisation through implementation and evaluation.
• Experience in incident management, crisis intervention, case triaging or employee support services will be advantageous.
• Familiarity with workplace harassment frameworks, Workplace Safety and Health regulations, and relevant tripartite guidelines.
• Working knowledge of incident reporting systems and stakeholder escalation processes, including PRISM, will be advantageous.
• Knowledge of Singapore employment legislation and HR practices.
• Crisis intervention or suicide intervention training (e.g. ASIST, SISW) will be advantageous.
• Strong digital literacy, including Microsoft Office applications, social media platforms and data analytics tools.

Attributes & Competencies

• Strong project management and organisational skills.
• High level of integrity, professionalism and confidentiality.
• Psychologically minded, empathetic and resourceful.
• Strong stakeholder management and relationship-building capabilities.
• Effective communicator with strong presentation and facilitation skills.
• Comfortable engaging senior management and presenting recommendations.
• Able to operate effectively in a complex, fast-paced environment.
• Collaborative team player with the ability to work independently.
• Innovative and willing to challenge conventional approaches.
• Passionate about employee wellbeing, engagement and creating meaningful workplace experiences.
• Data-driven with strong analytical and problem-solving abilities.