Job Summary
Develop and execute strategic initiatives to expand customer base, increase store traffic, and optimize profitability while leading and mentoring sales teams to achieve sales targets and uphold high standards of customer service and operational excellence.
Responsibilities
- Develop and implement business strategies to increase customer acquisition, enhance store traffic, and maximize profitability
- Train, motivate, mentor, and provide constructive feedback to sales staff to consistently meet or exceed sales goals
- Deliver exceptional customer service to achieve high levels of customer satisfaction and loyalty
- Manage store administration tasks ensuring strict compliance with company policies and procedures
- Maintain store appearance and visual merchandising standards to enhance customer experience and brand image
- Oversee factory safety operations by enforcing standard procedures and conducting video quality and safety supervision
- Plan and coordinate workers schedules to balance work and rest periods effectively, ensuring operational efficiency
- Coordinate work deployment across teams to meet production and sales objectives
- Apply comprehensive knowledge of food processing and manufacturing processes to ensure consistent food quality and safety
- Maintain familiarity with company food sales processes to support operational and sales activities
