Job Description & Requirements
Job Purpose
- To administer, maintain and manage all systems located in Singapore Branch.
- To support and provide solutions to all staff on IT functions, systems and services outsourced to Head Office and/or third-party vendors.
- To work closely with HO IT team to solve IT related issues and IT related initiatives.
Job Responsibilities
- Perform daily IT operation task including health checks, onboarding/offboarding of staff.
- Monitor and maintain desktops, servers and network to meet predefined service level.
- Monitor and maintain the bank's CCTV system, Access Card System and IT Telephony and recording system.
- Provide support and coordinate with users for disaster recovery and BCP drill.
- Install PC/LAN hardware and software and assist users in resolving PC/Printer/Phone system by performing troubleshooting.
- Periodic review, evaluate and standardize networking and server platform including hardware/software.
- Provide support in facility management.
- Conduct risk assessment and review to ensure compliance to Security guidelines to MAS TRM, CTS and Outsourcing.
- Work closely with vendor on patch management and maintenance of server room.
- Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.
Job Requirements
- Diploma / Degree in IT related discipline.
- Minimum 5 years experience in networking/security, preferably with experience in PC/LAN implementation and support.
- Familiar with the administration of Microsoft Windows operating system.
- Familiar with network protocol such as TCP/IP, OSPF, BGP, EIGRP.
- Familiar with different system/network security tools including IDS/IPS, Anti-virus solution.
- Familiar with the latest networking monitoring tools.
- Familiar with CISCO router, knowledge of CISCO networking and products is an advantage.
- Knowledge on wholesale banking business with experience on various platforms operation system.
