[What the role is]
The HR Business Partner (HRBP) acts as a strategic partner to business leaders, driving people strategies that enhance organizational performance, culture, and engagement. This role combines strategic insight with hands-on execution across the employee lifecycle, including onboarding, offboarding, and case management. The role also requires close partnership with HR Centres of Excellence (CoEs) to deliver a seamless and high impact employee experience.
[What you will be working on]
- Strategic People Partnership
- Partner with business leaders to understand organizational goals and translate them into effective people strategies.
- Utilise data such as employee engagement surveys, workforce analytics, and other data sources to identify trends, diagnose cultural and capability gaps, and recommend actionable solutions.
- Support leadership teams in driving employee engagement and talent development initiatives.
- Advise managers on workforce planning and capability-building to ensure business readiness.
- Act as a trusted advisor, supporting leaders on effective people management, team dynamics and change leadership.
- Work closely with HR leadership and HR Centres of Excellence (CoEs) to provide business insights and feedback to CoEs to refine programs, policies, and tools.
- Employee Lifecycle Management
- Oversee the end-to-end onboarding experience, ensuring new employees are effectively integrated into the organization and equipped for success.
- Partner with hiring managers and HR operations to deliver a seamless and consistent onboarding process.
- Manage offboarding activities, ensuring smooth exits that maintain positive employee experience and uphold compliance.
- Continuously review and enhance onboarding and offboarding processes to improve employee experience and organizational effectiveness.
- Corroborate attrition data with exit interviews and share insights on retention improvements.
- Case Management and Employee Relations
- Manage and resolve employee relations cases, including grievances, disciplinary matters, and performance issues, in alignment with organisation/public service policies.
- Conduct investigations where required, ensuring fairness, confidentiality, and compliance.
- Provide guidance and counsel to managers on employee relations matters to promote consistent and effective handling of people issues.
- Collaborate with legal, compliance, and HR operations to ensure best practices and mitigate risks.
[What we are looking for]
- Education in Human Resource, Business or related field
- 6+ years of progressive HR experience, with at least 2 years in a business partnering or advisory capacity.
- Strong knowledge of employment act, public service policies, HR practices, and employee engagement frameworks.
- Proven ability to analyze data and translate insights into practical recommendations.
- Excellent interpersonal, communication, and stakeholder management skills.
- Ability to operate both strategically and hands-on in a fast-paced, dynamic environment.
