Manager, Group Communications, NUHS
The NUHS Group Communications Office drives communications strategies and projects at the cluster level for the National University Health System (NUHS). We seek an experienced communications professional with strong writing ability, a strategic mindset, and an understanding of branding, marketing and communications to join our team to support NUHS vision as Singapore's Academic Health System in shaping medicine and transforming care. He/she must also be experienced in leading projects with multiple stakeholders and a strong team player.
The Manager, Group Communications will support the full spectrum of communications projects, events and activities as part of the cluster Marketing Communications track. He/she will lead assigned projects, events or activities, and work with other cluster/institution communication teams and/or internal stakeholders within NUHS and with external stakeholders like ministries, partners, vendors and sponsors to execute 360 marketing and branding campaigns.
Job Responsibilities
Marketing Communications
- Oversee the development and execution of marketing, branding and integrated communications strategies, ensuring alignment with organisational objectives and brand standards.
- Lead cross-functional coordination, driving collaboration and alignment to ensure timely, consistent and effective rollout of campaigns across multiple channels.
- Direct the monitoring, analysis and evaluation of campaign performance, using data-driven insights to optimise ongoing initiatives and shape future communication strategies.
- Strategic oversight for content creation, guiding the development, writing and editing of speeches, web content, print materials, social media assets and other communication platforms.
- Partner with and advise internal stakeholders, offering communications leadership and support for key initiatives, events and organisational activities.
Events Management
- Oversee the planning, coordination and delivery of events, including steering the programme, logistics management, stakeholder and guest engagement, vendor oversight, production of event collaterals, and onsite execution for a seamless endtoend experience.
- Lead postevent processes, including followup with stakeholders, documentation of outcomes, and evaluation to inform improvements for future events.
Brand Management
- Oversee clusterwide corporate and branding initiatives, ensuring alignment with the organisation's strategic priorities and brand positioning.
- Engage and partner with diverse internal stakeholders to maintain consistent corporate identity and messaging across all communications touchpoints, and ensuring adherence to relevant healthcare regulations, compliance requirements and industry standards.
- Strategic oversight for brand and marketing outputs, reviewing and approving marketing/branding collaterals, newsletters, event videos and digital content to meet corporate branding guidelines and visual identity standards.
Administrative
- Undertake secretariat and administrative duties as required.
Qualification Required and Area of Discipline
- Bachelor's degree preferably in Communications, Marketing or similar discipline
- 6 to 10 years experience of relevant working experience
Required Competencies and Capabilities (Skills, Experiences and Professional Licences)
Technical & Professional Competencies
- Advanced Writing and Editorial Skills
Strong ability in copywriting, speech writing, business writing and developing content for various communication platforms. - Marketing & Communications Experience
Solid experience across marketing communications functions, including events management, publicity, branding and campaign execution. - Project & Event Management
Proven track record in managing and supporting communications projects and events with multiple stakeholders, delivering quality outcomes under tight timelines. - Innovation & Industry Awareness
Regularly keeps up with emerging marketing trends, new communication ideas and industry best practices. - Software and Digital Tools Proficiency
Competent in Microsoft Office applications and Adobe PDF tools.
Interpersonal & Leadership Skills
- Stakeholder Engagement
Partner diverse groups of stakeholders to ensure aligned messaging and smooth project coordination. - Collaboration & Teamwork
A reliable team player with strong interpersonal skills, capable of building rapport and contributing positively to cross-functional teams. - Communication & Influence
Demonstrates clear, confident communication and the ability to influence and support peers, partners and senior stakeholders.
