Manager/ Senior Manager, Alumni Engagement, OAR

Job Description

• This position is for Office of Alumni Relations (OAR).
• Stakeholder Engagement
  • Partner Schools, Offices, Colleges and Institutes to develop and deliver alumni engagement initiatives.
  • Identify, cultivate, and collaborate with industry partners to create meaningful opportunities and value-added engagement initiatives for alumni.
  • Contribute as an active team member within OAR to support cluster, department and university-wide events.
• Volunteer Management: Manage Alumni Chapters, Groups and Communities
  • Strengthen alumni engagement by fostering and deepening relationships local and overseas alumni communities, in alignment with OAR's volunteer engagement strategy.
  • Provide strategic guidance and operational support to alumni chapters/groups on their initiatives, budget, succession plans, governance and related matters.
  • Maintain and manage alumni/volunteer database, ensuring records and contact information remain accurate and up to date.
• Event Planning and Management
  • Conceptualise, research and execute a diverse portfolio of alumni engagement programmes which include panel discussions, class reunions and overseas townhalls (virtual) to drive meaningful connections and sustained engagement across diverse alumni segments.
  • Manage end-to-end event planning, execution, evaluation, reporting and communications to ensure successful delivery and engagement outcomes.
  • Support the implementation of strategic initiatives and undertake other responsibilities assigned by the supervisor.
• Other duties as assigned.

Qualifications

• Bachelor's degree with at least 4 years of working experience, preferably in the higher education sector, in the areas of stakeholder engagement and event management.
• Able to thrive in a fast-paced environment, manage competing priorities, and deliver quality outcomes under tight deadlines.
• Detail-oriented with strong project management, administrative and organisational skills.
• Excellent interpersonal, presentation and communication skills (both written and verbal) - with an outgoing personality.
• Demonstrate strategic, critical and analytical thinking abilities.
• Mature and relationship-oriented, with a proven ability to build and sustain strong partnerships with alumni, industry partners, and other stakeholders. Experience in alumni relations would be an advantage.
• Proficient in leveraging technology, social media and database management tools.
• Creative, innovative, energetic, and positive in outlook, with a proactive approach to problem-solving.
• Willing to work after office hours when required.

• This position is for Office of Alumni Relations (OAR).
• Stakeholder Engagement
  • Partner Schools, Offices, Colleges and Institutes to develop and deliver alumni engagement initiatives.
  • Identify, cultivate, and collaborate with industry partners to create meaningful opportunities and value-added engagement initiatives for alumni.
  • Contribute as an active team member within OAR to support cluster, department and university-wide events.
• Volunteer Management: Manage Alumni Chapters, Groups and Communities
  • Strengthen alumni engagement by fostering and deepening relationships local and overseas alumni communities, in alignment with OAR's volunteer engagement strategy.
  • Provide strategic guidance and operational support to alumni chapters/groups on their initiatives, budget, succession plans, governance and related matters.
  • Maintain and manage alumni/volunteer database, ensuring records and contact information remain accurate and up to date.
• Event Planning and Management
  • Conceptualise, research and execute a diverse portfolio of alumni engagement programmes which include panel discussions, class reunions and overseas townhalls (virtual) to drive meaningful connections and sustained engagement across diverse alumni segments.
  • Manage end-to-end event planning, execution, evaluation, reporting and communications to ensure successful delivery and engagement outcomes.
  • Support the implementation of strategic initiatives and undertake other responsibilities assigned by the supervisor.
• Other duties as assigned.