Manager/Senior Assistant Manager, Learning System, RHSO

As a Senior Assistant Manager/Manager for Learning System, you will drive and manage the development of NUHS RHSO learning management system based on the key outcomes defined by the System Owner. The appointment holder is also expected to supervise and work closely with the Learning System Support team in day-to-day and operational work.

Job Responsibilities

• Defining the strategy and roadmap for RHSO's learning management system and needs based on the Key Outcomes (KOs) and charting overall direction (vis--vis product road mapping) for the learning management system in consultation with System Lead and the System Owner
• Leading the efforts in procurement, contract review, data protection for the learning management system
• Supervising, supporting and working with Learning System Support team in day-to-day and operational work, and in engendering a pleasant and efficient working culture
• Leading Learning System Support team in working towards the KOs
• Liaising and working with stakeholders in onboarding of new course administrators, course development and course enrolment
• Developing new use cases for the learning management system, such as in the research and development of new courseware
• Developing, enhancing, enforcing and reviewing processes/workflows to guide the operations of the learning management system
• Conducting regular user interface/user experience (UI/UX) reviews
• Liaising with the vendor on any system improvements/enhancements and any other applicable communication e.g. supporting the vendor in conducting a system usability review
• Growing in his/her role as team lead (s)/product manager (s) with the organization

Requirements

• Relevant qualifications in a related field
• Relevant working experience in product management for IT or learning management systems (1 year min), with previous deployment of educational IT resources as a plus
• Relevant leadership experience
• Experience in managing interactions and integration across different departments/teams
• Excellent interpersonal skills and a good team member