Manager, Revenue Operations

Role Overview

The Revenue Operations Manager leads corporate partnership development, social enterprise growth, data analytics, and operational excellence across MTFA's revenue streams. This role is responsible for building strategic corporate relationships, driving commercial enterprise income, optimising donor insights through CRM management, and supporting broader organisational fundraising initiatives.

Key Responsibilities
Corporate Partnerships & Fundraising
Develop and implement a corporate partnership and fundraising strategy.

Build, manage, and maintain an active pipeline of corporate partners.

Structure partnership deals, negotiate commercial terms, and manage key partner relationships.

Prepare sponsorship packages, partnership agreements, and funding proposals.

Collaborate with fundraising lead to align corporate outreach with overall campaigns.

Ensure timely delivery of proposals, funding submissions, and outcome reports.

Social Enterprises Strategy & Growth
Identify market trends, conduct feasibility assessments, and drive the launch of new products, services, and commercial offerings.

Build and nurture cross-sector partnerships, corporate distribution channels, and B2B opportunities to elevate enterprise visibility and scale revenue.

Oversee revenue targets, pricing strategies, and performance metrics to ensure strong financial accountability and margin growth.

Data & Analytics
Oversee donor database management, CRM strategy, and data hygiene.

Develop revenue forecasting models, financial tracking tools, and campaign performance reports.

Analyse donor behaviour and campaign performance to generate actionable insights that optimise revenue strategies.

Event Planning and Coordination
Plan and coordinate revenue-generating events, including sponsorship acquisition and event logistics.

Represent MTFA at key corporate, industry, and philanthropic events to elevate the organisation's profile and network.

Operations & Leadership
Support department operations, strategic planning, and workflow management across the department.

Mentor and guide junior team members.

Lead cross-functional project workstreams and ensure smooth day-to-day operations.

Additional Responsibilities
Perform other duties as assigned by the reporting officer, consistent with the scope and responsibilities of the role.

Requirements:

• Degree in Business, Enterprise Management, or a related field.

• 2-5 years of experience in corporate partnerships, business development, social enterprise management, or sales operations.

• Exceptional verbal and written communication skills with a track record of writing compelling proposals and pitch decks.

• Strong organisational ability to manage multiple workstreams, coordinate events, and meet deadlines in a fast-paced environment.

• Genuine passion for social impact, community welfare, and strong alignment with MTFA's mission and values.

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