MANAGER

Job Responsibilities:

1. Overall operation management: Responsible for the daily operation and management of the hair salon, including formulating and implementing the company's business policies, management systems, and market strategies.

2. Achievement of performance targets: Set performance targets and sales plans in line with the scale of the store, and be responsible for promoting and implementing various plans to achieve the goals.

3. Cost control: Monitor and control the operating costs of the store to ensure maximum business profits.

4. Staff management: Responsible for the recruitment, assessment, and management of stylists, front desk staff, and other personnel in the store, and establish and improve an efficient organizational management system.

5. Professional training: Provide professional knowledge and skills training to employees to enhance their professional qualities and sales capabilities, and build an outstanding team.

6. Customer service: Responsible for customer reception, appointments, complaint handling, and properly resolving customer issues.

7. Relationship maintenance: Establish good customer relationships to enhance customer satisfaction and loyalty.

8. Customer file management: Regularly analyze, organize, and manage customer files to maintain customer data.