Manager, Provider Network Management

About the team

Health Assurance Organisation (HAO) brings DA's care delivery and insurance-linked services together under one operating model. Patient care coordination, provider network management, and shared commercial functions all work off the same data and the same goals, instead of running as separate, disconnected teams.

This role sits alongside the teams responsible for care advocacy, provider operations, and commercial marketing. Between them, they're responsible for making sure the provider network itself is strategically managed, not just administratively maintained

About the role

We're looking for a Manager/Senior Manager, Provider Network Management to lead this function across our markets. You'll own the network strategy — which supply-side partners we work with, on what terms, and why — and negotiate directly with them.

Scope covers panel clinics and healthcare facilities (hospitals, day surgery centres) as the primary focus, alongside ancillary and allied health services — home care, health screening, imaging, medical transportation, and similar — and any other supply-side partners within the network.

This is a strategy and negotiation role. Provider Operations handles the day-to-day execution and data tracking; you use what they build to negotiate better deals and make better calls on the network. We're looking for someone who's good at reading data and even better at using it in a negotiation, and who's comfortable setting direction rather than just following process.

This role is regional and reports to the GM, Care Experience.

A summary of the key responsibilities are as follows :

• Set the provider network strategy across our markets — which partners we work with, where the gaps are, and what to prioritise, spanning clinics, facilities, ancillary and allied health services, and other supply-side partners
• Lead commercial negotiations and contracting across the network, with primary focus on panel clinics and facility partners
• Set the standards for medical approval, audits, and fraud/waste/abuse checks — Provider Operations runs these day to day, you own the policy
• Use claims and panel data to spot risk, find leverage, and inform negotiations
• Work closely with Provider Operations so they're tracking the right things to support your negotiations
• Build and manage a team to support network strategy and negotiation
• Other duties as needed

About you

• 10–12 years of experience, at least 5 of them in provider network management, commercial negotiation, Third Party Administration, or insurance
• Has managed people before
• Strong negotiator — comfortable owning outcomes, not just running process
• Communicates well across internal teams and external partners like clinics, facilities, and other supply-side partners
• Startup or hyper-growth experience is a plus
• High integrity, high standards
• Comfortable with ambiguity and flexible to learn new things - we're not done growing, and heading into uncharted territories is part of the fun!

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA's goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organizations, and 25 regional insurers we work with. Grounded in our motto Keep Going, Keep Growing, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia's healthcare future!

Not for you We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.recruit.omnihr.co/careers for more information.