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Role Overview
The
Cloud Services Delivery Director is a strategic leadership role focused on building the next generation of cloud engineering talent. You will be responsible for spearheading a high-impact Graduate Trainee Program, taking fresh graduates and transforming them into production-ready Cloud Consultants. This role combines technical architecture oversight with intensive mentorship, operational excellence, and talent development.
Key Responsibilities
- Program Leadership: Design and execute a 12-to-18-month roadmap for the Graduate Trainee cohort, balancing theoretical learning with practical application.
- Technical Mentorship: Lead the Training Certification track, ensuring all trainees achieve professional-level certifications (e.g., AWS Solutions Architect, Azure Solutions Architect, or Google Professional Cloud Architect).
- Sandbox Lab Management: Oversee the architectural setup and governance of cloud sandbox environments. You will ensure trainees have a safe, cost-controlled space to practice deployments, IaC (Terraform/Bicep), and security protocols.
- OJT (On-the-Job Training) Integration: Act as the bridge between the training lab and live client projects. You will identify shadowing opportunities and gradually transition trainees into billable delivery roles.
- Performance Management: Set KPIs for the cohort, conduct regular technical assessments, and provide hands-on coaching to ensure 100% program graduation and readiness.
- Stakeholder Management: Report to executive leadership on the ROI of the trainee program, resource utilization, and the readiness of the talent pipeline for upcoming cloud migration projects.
Required Qualifications Experience
Category
Requirement
Experience
10+ years in IT Service Delivery, with at least 5 years specifically in Cloud Services (Public/Hybrid).
Leadership
Proven track record of managing technical teams; prior experience in leading Academy or Graduate programs is a significant plus.
Cloud Mastery
Deep technical expertise in
AWS, Azure, or GCP. Must be able to speak the language of developers and architects.
Certifications
Valid Professional-level Cloud Architect certifications. PMP or Prince2 is preferred for delivery methodology.
Soft Skills
Exceptional patience, pedagogical skills, and the ability to simplify complex architectural concepts for entry-level talent.
Core Competencies
- Architectural Vision: Ability to design dummy projects for the sandbox that mimic real-world enterprise challenges (auto-scaling, disaster recovery, CI/CD pipelines).
- Financial Governance: Managing the cloud consumption spend within the trainee sandbox environments (FinOps).
- Strategic Delivery: Understanding how to shift from a training mindset to a delivery mindset without compromising project quality.
Note: The success of this role is measured not just by project delivery, but by the technical maturity and retention of the trainees under your guidance.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
