Manager, Procurement Administration, Office of Procurement

Job Description

• Source for and acts as business owner and project manager for improvement projects identified. Projects may not be entirely procurement in nature but would instead encompass end-to-end processes involving multiple stakeholders.
• Liaise/brainstorm/partner with stakeholders and Office of Improvement to find opportunities and actualize process optimization.
• System development, implementation and act as the key liaison with system (Student Hiring System) vendor.
• Develop and maintain SOP for work-on-campus hiring and payment process
• Develop system guide and FAQs for users.
• System onboard
• Support in smooth functioning of the system.
• Updating and maintenance of system. Support any day-to-day administration of system.
• Perform account setup, granting administrative, and approval rights.
• Work with departments and IT to curate new workflow (including approval) into the system.
• Educate/train users on the new system through briefing, training and consultation sessions.
• Reply to any queries on the system from stakeholders.
• Technology and Web Support
• Escalate any system issues to IT/vendor for quick resolution.
• Collect requirements on any changes in system needed to meet the guidelines of Work on Campus (WOC) scheme
• Support administration of SMU WOC Scheme
• Update any changes in scheme on WOC portal.
• Support in extracting reports on university wide on-campus work activities from system to report to management.
• Other duties as assigned.

Qualifications

• Bachelor's degree with at least 7 years of relevant work experience.
• Six Sigma Green Belt certification is preferred.
• Experience in creating databases and report/dashboards.
• Experience of working with enterprise system desirable.
• Experience of working with multiple stakeholders.
• Ability to lead projects, work independently but also a team player.
• Strong organizational and time management skills.
• Great attention to detail.
• Excellent communication skills.
• Good problem-solving abilities.

• Source for and acts as business owner and project manager for improvement projects identified. Projects may not be entirely procurement in nature but would instead encompass end-to-end processes involving multiple stakeholders.
• Liaise/brainstorm/partner with stakeholders and Office of Improvement to find opportunities and actualize process optimization.
• System development, implementation and act as the key liaison with system (Student Hiring System) vendor.
• Develop and maintain SOP for work-on-campus hiring and payment process
• Develop system guide and FAQs for users.
• System onboard
• Support in smooth functioning of the system.
• Updating and maintenance of system. Support any day-to-day administration of system.
• Perform account setup, granting administrative, and approval rights.
• Work with departments and IT to curate new workflow (including approval) into the system.
• Educate/train users on the new system through briefing, training and consultation sessions.
• Reply to any queries on the system from stakeholders.
• Technology and Web Support
• Escalate any system issues to IT/vendor for quick resolution.
• Collect requirements on any changes in system needed to meet the guidelines of Work on Campus (WOC) scheme
• Support administration of SMU WOC Scheme
• Update any changes in scheme on WOC portal.
• Support in extracting reports on university wide on-campus work activities from system to report to management.
• Other duties as assigned.