[What the role is]
What the role is
- Merchant and Resident Engagement
- Manage and supervise CDC Ambassadors
- Manage Enquiries/Feedback
- Reports & Other duties
[What you will be working on]
As Outreach Manager, you will assist in the following :
Outreach
- Work closely with CO to outreach to merchants/ hawkers/ heartland enterprises to join the CDC Voucher scheme.
- Coordinate meetings and briefings/trainings for merchants and GRLs on the use of CDC Voucher system.
- Gather human interest stories
Finance
- Handle payments related to CDC voucher scheme
Helpdesk
- Point of Contact (POC) for assistance for merchants, referral from CC on queries from residents and merchants association
- Follow up on technical issue with Govtech
Others
- Handle other initiatives under CDC Cost of Living (COL) Relief Package including event launches.
- Involved in on-going taskforce meeting with Govtech, CDCs for enhancement to system.
- Any other duties assigned by supervisors
[What we are looking for]
- Work closely with stakeholders on the administration of regular/ad-hoc reports.
- All other initiatives assigned by the Assistance Director and Senior Manager e.g. event launch, briefings, surveys, etc.
Experience
Knowledge & Skills
- At least 1 - 2 years of working experience
Others
- Excellent proficiency in the English language, both verbal and written, as well as proficiency in a second language (e.g., Chinese, Malay or Tamil) will be advantageous.
- Good interpersonal and communication skills.
- Strong analytical and Microsoft excel skills.
- Able to work independently with minimal supervision.
- Ability to work effectively in a team.
