Manager, Operations & Customer Quality

Key Responsibilities

• Liaise with other managers and staff throughout the organization to ensure that the qual system is functioning properly.

• Ensure compliance with the customer and company's quality procedures, standards and specifications.

• Establishing quality standards in accordance with AMAT QMS and AOP. Drive standardization, results and continuous improvement initiatives across the global enterprise.

• Define quality procedures in conjunction with operating staff

• Setting up and maintaining controls and documentation procedures.

• Monitor performance by gathering relevant data and producing statistical reports

• Where appropriate, advises on changes and their implementation and provides training, tools and techniques to enable others to achieve quality.

Requirements

• Bachelors in Degree in Mechanical/Industrial/related Engineering

• 4-6 years of Quality , Operations and Customer facing quality roles.

• Works on issues where analysis of situation or data requires review of relevant factors

• Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

• Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

• Exercises judgment within defined procedures and policies to determine appropriate action.

• Erroneous decisions or failure to achieve results will cause delays in schedules.

• Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.