Manager, Lease Compliance

Job Summary

We are seeking a structured, analytical and collaborative Compliance Manager to join our Leasing team. This role is responsible for strengthening processes, enhancing documentation standards and monitoring compliance across the department.

You'll play a key role in supporting governance improvements, identifying control gaps and working closely with cross-functional teams to implement practical solutions that improve transparency, accountability and operational efficiency.

Key Responsibilities

1. Governance & Control Enhancement

• Review and strengthen internal controls across the leasing lifecycle.
• Identify control gaps and implement sustainable corrective and preventive measures.
• Establish clear accountability, timelines and tracking mechanisms for control improvements.
• Provide periodic governance updates to Department Head.

2. Lease Compliance & Commercial Oversight

• Monitor compliance with key lease obligations
• Identify discrepancies between contracted lease terms and operational practices.
• Flag inconsistencies requiring addendum issuance, commercial discussion and operational rectification
• Establish structured compliance checklists for new and existing tenancies.

3. Process Governance Across Leasing Lifecycle

• Review and strengthen key process controls across the leasing lifecycle
• Ensure documentation completeness prior to possession
• Monitor fulfilment of fit-out conditions precedent
• Ensure proper documentation of concessions, side letters and waivers
• Establish clear documentation trails to ensure transparency, traceability and control integrity

4. Fit-Out & Operational Interface

• Work with Operations to ensure tenants operate within approved lease terms, including lease line demarcation, and approved use clause
• Highlight operational deviations from lease terms for corrective action.
• Ensure handover documentation is complete and properly recorded.

5. Reporting & Risk Monitoring

• Develop compliance dashboards to track key compliance indicators (e.g., GIRO status, sales reporting, security deposit validity).
• Provide monthly compliance reporting to Department Head.
• Monitor and flag systemic risk patterns.

6. SOP & Standards Development

• Develop and maintain leasing governance SOPs and documentation checklists.
• Standardise control practices across the department to improve consistency and accountability.

Required Qualifications

• Degree in Business, Finance, Real Estate, Risk, or a related discipline.
• Approximately 5–8 years of relevant experience in commercial leasing, retail property management, commercial governance, internal controls, or risk management.
• Experience in a retail, mall, or commercial real estate environment is an advantage.
• Familiarity with structured reporting, documentation standards, and risk monitoring frameworks.

Skills

• Good understanding of lease structures (e.g., base rent, GTO, turnover rent mechanics, use clauses, handover conditions).
• Experience in process mapping and internal controls.
• Strong attention to detail with a high level of documentation discipline.
• Strong stakeholder management and coordination skills.
• Analytical and detail-oriented

Job Location & Schedule

• This role will be based in Resorts World Sentosa
• 5 days/week in-office