Job Purpose
The industrial relations manager is responsible for managing and fostering strong labour management relations within SMRT. The manager plays a critical role in promoting a harmonious working environment by addressing employee concerns, handling union management disputes as well as ensuring compliance with Collective Agreements and local labour legislations.
Responsibilities
- Responsible for designing and delivering a comprehensive industrial relations strategy with the key focus on strengthening of union management relations and union engagement.
- Act as the focal point for union related matters, provide timely feedback from union to internal stakeholders, HR business partners and HR centres of Excellence where required.
- Collaborate with line managers and HR Business Partners to address all phases of employment related issues involving union such as performance management, grievance handling and disciplinary related matters.
- Partner internal stakeholders and HR Business Partners to engage and seek union inputs pertaining to roll out of new company initiatives and policies.
- Provide guidance and technical expertise to HR Business Partners relating to Industrial Relations Act, Trade Unions Act and Collective Agreement interpretations.
- Foster stronger union management relations by organizing tripartite activities such as Public Transport Workers Appreciation Day, Labour Management Training and Labour Management Retreat.
- Participate and assist in collective bargaining and annual bonus and merit increment negotiations.
- Assist to conciliate and resolve employment related disputes at Ministry of Manpower (MOM) and/or Tripartite Alliance for Dispute Management (TADM)
- Lead and/or participate in other cross functional projects as assigned.
Qualifications & Work Experience
- A degree in any discipline.
- Experience in partnering union to promote strong labour management relations.
- Sound knowledge of local labour legislation such as the Employment Act and Industrial Relations Act.
- Well versed in handling employee grievances and collective bargaining.
- Prior experience working in employee relations or industrial relations role would be advantageous.
Skills
Generic skills include:
- Good interpersonal and problem-solving skills.
- Self-starter with strong leadership qualities.
- Excellent written and oral communication skills.
- Ability to hands-on, multi-task and handle stress well.
We regret that only shortlisted candidates will be notified. 
