Manager, Finance Business Process Optimization

Key Responsibilities:

Business Process Optimisation

Lead the development and implementation of business process improvement and automation strategies and initiatives

Analyze current processes to identify bottlenecks, redundancies and areas that can benefit from automation

Drive the adoption and integration of automation technologies, including AI and RPA, to streamline operations and enhance process performance

Collaborate with cross-functional teams to gather insights, conduct process assessments and identify opportunities for process improvement and automation

Design, lead and co-ordinate business process improvement strategies with internal and external stakeholders, overseeing all aspects of the BPO stages and conducting workshops for buy-in and execution

Monitor and evaluate the effectiveness of automation initiatives, ensuring they deliver the expected efficiency gains and performance improvements

Develop and maintain process documentation, including standard operating procedures (SOPs), guidelines and best practices

Drive process change management efforts, ensuring smooth transitions and effective adoption of new processes and automation technologies

Oversee teams working on process improvements and deliver the training for these new processes.

Train and support staff in the adoption and utilization of automation tools and technologies, fostering a culture of continuous improvement and innovation

Global Shared Service Project

The BPO function is responsible for managing end-to-end implementation and migration tasks relating to the Shared Services setup. You will be part of the global project team responsible for the global process blueprint for agency finance operation processes and for ensuring a seamless and successful transition while maintaining operational excellence.

Assess current processes and identify areas for optimisation

Identify inefficiencies in agency financial process and implement best practises for improvement

Develop and implement strategies to streamline workflows and enhance operational effectiveness

Drive automation and digital transformation initiatives to modernise finance operations, including robotic process automation and AI-drive analytics in the subsequent phase of the Global Shared Services Project scope

Collaborate with cross-functional teams to integrate finance systems and tools effectively, including existing and new Global system tools to be implemented

Foster a culture of continuous improvement within finance teams

Work closely with IT and finance teams to ensure successful deployment of process enhancements

Project Management & Execution

Lead end-to-end finance transformation initiatives, ensuring timely delivery and alignment with project goals

Engage with key stakeholders to drive change management and adoption of new processes

Prepare and present project updates to senior leadership

Stakeholder & Change Management

Act as a strategic partner to finance leaders, understanding business needs and recommending solutions

Engage with stakeholders to ensure buy-in and successful implementation of changes

Develop training programs and communication strategies to facilitate smooth transitions

MUST HAVE:

Degree in relevant disciplines such as Business, Accountancy, Economics, Finance, Data Analytics or related field

Minimum 8-10 years of relevant expertise in business process optimization, process improvement in Finance workstream

Proven leadership capabilities and experience leading large-scale process improvement/digitalisation projects

Experience working or familiarity in container shipping industry