Manager/Director, Casino Business Development - All Regions

Company Description Resorts World Sentosa (RWS) is Asia's premium lifestyle destination resort, located on Singapore's Sentosa Island and spanning 49 hectares. It features world-class attractions such as Universal Studios Singapore, Singapore Oceanarium, Dolphin Island, Adventure Cove Waterpark, six luxury hotels, a convention centre, and a casino. RWS offers award-winning dining with renowned celebrity chef restaurants, positioning itself as a leading gourmet destination in Asia. The integrated resort also hosts original resident productions, concerts, and public shows, delivering diverse entertainment experiences. Wholly owned by Genting Singapore of the Genting Group, RWS has been recognized as Best Integrated Resort for nine consecutive years at the TTG Travel Awards.

Role Description This is a full-time, on-site Casino Business Development role based in Singapore at Resorts World Sentosa. The role focuses on identifying and developing new business opportunities for the casino, including prospecting, generating leads, and expanding key customer segments. Day-to-day tasks include conducting market research, analyzing customer data and trends, and developing proposals and promotional strategies to grow casino revenue. The role also involves collaborating closely with marketing, operations, and hospitality teams to create integrated offerings and experiences for guests. The Casino Business Development professional will maintain strong relationships with existing and prospective clients, provide high-quality customer service, and prepare regular performance reports and forecasts for management.

Qualifications

• Candidates should possess strong Analytical Skills to interpret data, identify trends, and support business decisions.
• Candidates should possess excellent Communication skills to engage stakeholders, present proposals, and build relationships.
• Candidates should possess Lead Generation experience to identify prospects, qualify opportunities, and drive customer acquisition.
• Candidates should possess Market Research skills to assess competition, understand customer segments, and uncover growth opportunities.
• Candidates should possess Customer Service capabilities to deliver high-quality guest experiences and manage client accounts effectively.
• Relevant experience in casino, gaming, hospitality, or integrated resorts business development is highly beneficial.
• Strong negotiation, stakeholder management, and networking abilities are preferred.
• Diploma or degree in Business, Marketing, Hospitality Management, or related field is advantageous.
• Ability to work on-site in Singapore, including evenings, weekends, and public holidays as required by business needs.