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income insurance limited

Manager, Commercial Lines (Brokers)

12-20 Years
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  • Posted 16 hours ago
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Job Description

Job Description

Core Responsibilities

  • Broking Strategy & Leadership
  • Define and execute the broking strategy across all product lines (e.g. Commercial, Specialty, Financial Lines, Marine, Energy, etc.)
  • Establish placement standards, pricing discipline, and risk appetite alignment
  • Identify market gaps, new capacity, and alternative solutions
  • Support firmwide growth initiatives with technical and market insight
  • Market & Insurer Management
  • Act as the senior relationship owner for key intermediaries and reinsurers
  • Negotiate:
    • Binder terms
    • Commission structures
    • Service level agreements
    • Strategic partnerships
  • Monitor intermediaries performance, portfolio profitability, and submission quality
  • Secure market access and placement priority for complex or large risks
  • Placement & Technical Oversight
  • Oversee and provide guidance on:
    • Complex, large, or specialty placements
    • Non‑standard risks and wordings
    • Program and multinational structures
  • Ensure:
    • Optimal coverage terms and pricing
    • Sound technical justification and documentation
    • Consistency in policy wording quality
  • Act as escalation point for difficult placements or disputes
  • People Management & Capability Building
  • Lead and develop broking underwriting and business developments managers and executives
  • Set performance expectations and KPIs
  • Drive:
    • Technical training
    • Market knowledge sharing
    • Succession planning
  • Attract, retain, and mentor junior staffs
  • Governance, Risk & Compliance
  • Ensure compliance with:
    • Regulatory requirements
    • Internal risk frameworks
    • Market conduct standards
  • Oversee:
    • Conflicts of interest management
    • Fair dealing and disclosure practices
    • Premium handling and documentation controls
  • Partner with Compliance and Risk teams on audits and reviews
  • Client & Producer Support
  • Partner with:
    • Client managers
    • Producers / Sales teams
    • Claims and Servicing teams
  • Support key intermediaries engagements, renewals, and presentations
  • Provide technical credibility in high‑value or sensitive negotiations
  • Contribute to portfolio retention and cross‑selling strategies
  • Performance Management & Reporting
  • Own KPIs such as:
    • Placement efficiency
    • Hit ratios
    • Intermediaires spread
    • Portfolio profitability
    • Rate adequacy trends
  • Provide regular reporting to:
    • Executive management
    • Regional / Global leadership (if applicable)

    Typical Reporting Line

    • Reports to:
      • General Manager of Corporate Business
      • Head of Property and Casualty
    • Direct reports may include:
      • Broking Managers
      • Team Leaders
      • Senior Executives/Executives

      Key Skills & Experience Technical & Commercial

      • Deep knowledge of:
        • Insurance products and markets
        • Policy wordings and coverage structures
        • Portfolio management
      • Strong negotiation and influencing skills

      Leadership

      • Proven experience leading senior technical teams
      • Ability to balance commercial growth with technical discipline
      • Strategic mindset with hands‑on execution capability

      Typical Background

      • 12–20+ years in insurance or broking
      • Senior underwriter, business development or placement leadership experience
      • Relevant professional qualifications (e.g. ACII, ANZIIF) often expected

      Success Indicators (KPIs)

      • Sustainable growth and margin improvement
      • High placement quality and low remediation issues
      • Retention of key brokers and consistent bench strength
      • Positive audit and compliance outcomes

More Info

Job Type:
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Employment Type:

Job ID: 147330491

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