Manager, Client Broker Engagement

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Manager, Client Broker Engagement, to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Client Broker Engagement

The Client & Broker Engagement (CBE) Manager, Singapore is a critical coordination role managing AIG's client and broker relationships across all product lines, as well as driving new business activity and delivering on the Singapore CBE strategy.

Reporting to the Head of Client & Broker Engagement, Singapore, the role partners closely with stakeholders across Product, Claims, Multinational, Marketing/Communications, Operations, Finance and other key functions to drive consistency and outcomes across priority initiatives.

The CBE team serves major clients and broker partners through an elevated, personalized experience - our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client's needs.

This role is responsible for ensuring Singapore CBE priorities are delivered effectively.

How you will create an impact

• Co-manage with the Head of CBE on the Client & Broker Engagement relationships across Singapore.

• Coordinate and execute AIG's CBE initiatives and strategic priorities (e.g., strategic broker engagement initiatives, client engagement activity, customer experience initiatives and other CBE-led priorities) at the local level.

• Execute on identified pipeline of opportunities across the range of AIG Underwriting products and Claim Services, through developing and strengthening client and broker relationships.

• Work closely with the analytics team to ensure that timely data is available to review the performance of key Broker and Client relationships.

• Work closely with the Product Lines Leaders (both local and regional) and the marketing team to establish a visible market presence and enable Thought Leadership to be demonstrated in industry, client and broker forums.

• Participate in CBE projects, providing inputs at the local level.

• Comply with the AIG global Broker and Client management framework.

Key objectives:

• Improve the quality of the AIG relationship with key Brokers and Clients, development clients and their brokers through greater transparency of AIG and knowledge transfer.

• Achievement of agreed new business target through new and cross sell sales to strategic clients, development clients and prospects

• Maintain AIG Salesforce for accounts within assigned portfolio

• Manage designated ad-hoc projects and events

• To carry out your accountabilities and objectives within the framework of AIG Singapore's Compliance and Regulatory policies.

What you'll need to succeed

• Strong project management capability with a track record of delivering results in a fast-paced environment.

• Excellent verbal and written communication skills.

• Advanced capability in MS Office (PowerPoint, Excel, Word).

• Strong stakeholder management and relationship-building skills (internal and external).

• Ability to prioritise effectively, handle conflict/difficult situations and deliver outcomes through influence.

• Strong attention to detail, with a practical, proactive and solutions-oriented mindset creative problem solver and lateral thinker.

• Ability to manage multiple priorities

#LI-RO1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .

Functional Area:

SM - Sales & Marketing

AIG Asia Pacific Insurance Pte. Ltd.