Manager, Banking / Financial Services Technology Transformation (Japan Speaking) - KV

Position: Manager, Banking / Financial Services Technology Transformation (Japan Speaking) (Job ID: 20318)

• Telok Ayer/ Raffles Place

• Basic + VB

Job Description:

Business Operations & Technology Transformation

• Lead business and transformation workstreams across large-scale change programs.

• Assess current operating models, processes, governance, and technology landscapes.

• Design target operating models, business processes, and governance frameworks.

• Facilitate workshops, requirements gathering, Fit-Gap analysis, and issue resolution.

• Develop key deliverables including business requirements, process maps, roadmaps, and executive presentations.

• Coordinate cross-functional teams to ensure successful program delivery.

• Support testing, operational readiness, change implementation, and stabilization activities.

Client Advisory & Stakeholder Management

• Build strong relationships with client stakeholders and senior leaders.

• Analyze business challenges and provide practical recommendations.

• Facilitate decision-making and stakeholder alignment across programs.

• Prepare materials for governance forums, steering committees, and executive meetings.

• Manage project risks, dependencies, issues, and scope changes.

Practice Growth & Internal Operations

• Support business development, proposals, RFPs, and client presentations.

• Contribute to methodologies, frameworks, and knowledge assets.

• Conduct market research and industry analysis to support thought leadership.

• Participate in resource planning, financial tracking, reporting, and operational improvements.

Team Leadership

• Lead and mentor Consultants, Business Analysts, and SMEs.

• Manage workstream activities, task allocation, and project progress.

• Review deliverables to ensure quality and client relevance.

• Coach team members and promote knowledge sharing across the practice.

Job Requirements:

• Bachelor's degree in a relevant field.

• Minimum 5 years of professional experience in a consulting firm.

• Demonstrated ability to facilitate workshops, conduct stakeholder interviews, gather business requirements, and drive consensus across diverse stakeholder groups.

• Experience collaborating with business, operations, technology, and support functions to deliver complex transformation initiatives.

• Strong understanding of business impact assessment and organizational change management related to process, technology, and operating model transformations.

• Experience in PMO, program management, or managing multiple workstreams within large-scale transformation programs.

• Proven ability to develop executive presentations, business cases, client deliverables, and project governance documentation.

• Advanced proficiency in Microsoft PowerPoint, Excel, and other business productivity tools.

• Strong analytical, problem-solving, communication, and stakeholder management skills.

• Experience leading teams, mentoring junior resources, managing deliverables, and ensuring high-quality project outcomes.

• Self-driven team player with a willingness to contribute to business development, proposal support, knowledge management, and internal practice initiatives.

• Japan Language (Business-level proficiency) is required to liaise with Japan stakeholders and clients.

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