Manager (Bakery / Cake Shop Operations)

Key Responsibilities

• Oversee daily operations of the cake shop, including production and retail

• Supervise baking processes and ensure consistency in product quality and presentation

• Manage staff scheduling, training, and performance

• Maintain food safety, hygiene, and workplace safety standards

• Monitor inventory levels, stock control, and ordering of ingredients

• Ensure efficient workflow and timely production during peak periods

• Handle customer service and feedback professionally

• Support development of new bakery products and menu offerings

• Ensure compliance with company SOPs and regulatory requirements

Requirements

• Experience in bakery, pastry, or food production operations preferred

• Prior supervisory or managerial experience is an advantage

• Knowledge of food safety and hygiene standards

• Strong leadership and team management skills

• Good organisational and time management abilities

• Able to work in a fast-paced environment

EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian, Jabez