Role Summary: The Business Continuity Manager/Assistant Manager is responsible for analyzing, designing, implementing, and optimizing business processes across the organization. This role plays a critical part in improving efficiency, reducing costs, and achieving strategic business objectives.
Employment Type: Contract 1 Year
Reports to: Senior Manager, Corporate Business Planning
Role and Responsibilities:
- Conduct thorough assessments of existing business processes and data backup plans (non-technical) to identify inefficiencies, bottlenecks, and areas for improvement.
- Utilize process mapping and modeling techniques (e.g. flowchart) to document and visualize current processes.
- Design and develop new or improved business processes that are efficient, effective, and aligned with organizational goals.
- Collaborate with cross-functional teams (e.g. IT, Operations, Finance, Marketing, Trade, Fleet Management) to gather requirements and ensure stakeholder buy-in.
- Project manage the implementation of new or improved processes, including change management activities and employee training.
- Monitor process performance using key performance indicators (KPIs) and other metrics.
- Analyze data and identify areas for continuous improvement.
- Develop and maintain comprehensive process documentation, including standard operating procedures (SOPs) and process maps.
- Prepare reports and presentations to communicate process improvement initiatives and results to management.
Requirements:
- Bachelor&aposs degree in Business Administration, or a related field e.g. IT.
- Preferably 5 to 8 years in Business Process Management or Business Process Consulting. Experience in Cyber/Business Continuity Plan (BCP) will be advantageous.
- Strong analytical and problem-solving skills with the ability to identify root causes of issues.
- Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines.
- Ability to work effectively with cross-functional teams.
- Ability to appropriately influence key stakeholders and effectively challenge their views where necessary.
- Excellent communication and presentation skills.
- Proficiency in MS Excel.
- Proficiency with process mapping tool e.g. Miro will be advantageous.
Join our team and be part of an exciting journey towards personal and professional growth to make a real impact on global trade. If you are interested in the career opportunity, we invite you to apply today.
We regret that only shortlisted candidates will be contacted.
Attention to recruitment agencies:
X-Press Feeders/Eastaway operates with a preferred supplier list (PSL) for recruitment purposes. As such, we will not be considering or accepting unsolicited applications from non-PSL agencies for the role currently available. We kindly request that you refrain from submitting applications on behalf of your clients. Thank you for your understanding and cooperation.
