Manager (3-year contract), LKCSB/ITI@SMU

Job Description

• This position is forInternational Trading Institute, Lee Kong Chian School of Business (LKCSB).
• Industry Partners Management (external stakeholders):
• Work and collaborate with government agencies (MPA, PSA, SMF and SMI).
• Manages industry partners relationships to increase engagement and revenue.
• Work with the Office of Advancement to manage donations from industry partners.
• UpdateIndustry donation records.
• Assist with the organisation of council meetings and activities.
• Maintain Industry database.
• Donorship Management:
• Develop and implement donor engagement and stewardship strategies.
• Build and maintain relationships with individual donors, alumni, corporate partners, and foundations.
• Coordinate donor recognition events and reporting activities.
• Track and manage donor contributions in collaboration with the Finance Department.
• Prepare impact reports, proposals, and presentations for stakeholders.
• Ensure compliance with university policies and legal requirements related to charitable giving.
• Collaborating with SMU Stakeholders:
• Work with various offices within SMU on operational and administrative matters (such as, coordinating industry study trips, track progress of students internship, Work-study Electives, Excellence Award).
• Compile, update and maintain data records on MBOT & ITT.
• Student Management:
• Conduct and manage marketing and outreach to prospective students to generate interest in the Maritime & Business Operations (MBOT) and International Trading Track (ITT).
• Promote and maintain a positive working relationship with students to foster collaboration. The aim is for students to feel that ITI@SMU is a place they continue to associate as alumni.
• Provide technical expertise and input concerning student activities.
• Work and guide the Maritime Merchants Society (MMS) - student club.
• Manage all MBOT & ITT activities.
• Work-Study Elective Management:
• Design, implement, and oversee the work-study elective (WSE) framework.
• Coordinate with Careers Centre and industry partners to create meaningful student placements.
• Develop eligibility criteria, policies, and program guidelines.
• Monitor student performance, attendance, and learning outcomes.
• Ensure alignment between work-study roles and academic objectives.
• Provide orientation for participating students and industry partners.
• Evaluate program effectiveness and recommend improvements.
• Support Events and Seminars:
• Make recommendation and contact suitable Industry Seminar Series and Guest Speakers (non-credit course).
• Represent the office at donor meetings, networking events, and partnership forums.
• Support strategic planning initiatives related to student funding and experiential learning.
• Prepare events and seminar materials, such as flyers, registration forms.
• Maintain communications and updates with students and/or speakers.
• Support logistics of events, seminars, and newly developed programmes.
• Managing the Operations of the Office:
• Create marketing materials for programmes.
• Marketing of programmes and update of activities on various social media platforms (LinkedIn and Telegram).
• Respond to enquiries from external and internal parties (including government agencies, industry partners).
• Handle finance payments and updating of finance records.
• Manage companies requests for interns or graduate employment.
• Manage day-to-day operations.
• Other duties as assigned.

Qualifications

• A university degree with3 to5 years of relevant work experience.
• Possess good administrative and organisational skills.
• Experience in the tertiary education sector, particularly in undergraduate programme management is advantageous.
• Excellent written and verbal communication skills.
• Experience in managing and updating web content.
• Able to design event marketing collaterals.
• Proficient in Microsoft Office applications.
• Meticulous, ability to multitask and work in a fast-paced environment.
• Self-starter, mature and able to work independently, at the same time, an effective team player.
• Willingness to travel for work.

• This position is forInternational Trading Institute, Lee Kong Chian School of Business (LKCSB).
• Industry Partners Management (external stakeholders):
• Work and collaborate with government agencies (MPA, PSA, SMF and SMI).
• Manages industry partners relationships to increase engagement and revenue.
• Work with the Office of Advancement to manage donations from industry partners.
• UpdateIndustry donation records.
• Assist with the organisation of council meetings and activities.
• Maintain Industry database.
• Donorship Management:
• Develop and implement donor engagement and stewardship strategies.
• Build and maintain relationships with individual donors, alumni, corporate partners, and foundations.
• Coordinate donor recognition events and reporting activities.
• Track and manage donor contributions in collaboration with the Finance Department.
• Prepare impact reports, proposals, and presentations for stakeholders.
• Ensure compliance with university policies and legal requirements related to charitable giving.
• Collaborating with SMU Stakeholders:
• Work with various offices within SMU on operational and administrative matters (such as, coordinating industry study trips, track progress of students internship, Work-study Electives, Excellence Award).
• Compile, update and maintain data records on MBOT & ITT.
• Student Management:
• Conduct and manage marketing and outreach to prospective students to generate interest in the Maritime & Business Operations (MBOT) and International Trading Track (ITT).
• Promote and maintain a positive working relationship with students to foster collaboration. The aim is for students to feel that ITI@SMU is a place they continue to associate as alumni.
• Provide technical expertise and input concerning student activities.
• Work and guide the Maritime Merchants Society (MMS) - student club.
• Manage all MBOT & ITT activities.
• Work-Study Elective Management:
• Design, implement, and oversee the work-study elective (WSE) framework.
• Coordinate with Careers Centre and industry partners to create meaningful student placements.
• Develop eligibility criteria, policies, and program guidelines.
• Monitor student performance, attendance, and learning outcomes.
• Ensure alignment between work-study roles and academic objectives.
• Provide orientation for participating students and industry partners.
• Evaluate program effectiveness and recommend improvements.
• Support Events and Seminars:
• Make recommendation and contact suitable Industry Seminar Series and Guest Speakers (non-credit course).
• Represent the office at donor meetings, networking events, and partnership forums.
• Support strategic planning initiatives related to student funding and experiential learning.
• Prepare events and seminar materials, such as flyers, registration forms.
• Maintain communications and updates with students and/or speakers.
• Support logistics of events, seminars, and newly developed programmes.
• Managing the Operations of the Office:
• Create marketing materials for programmes.
• Marketing of programmes and update of activities on various social media platforms (LinkedIn and Telegram).
• Respond to enquiries from external and internal parties (including government agencies, industry partners).
• Handle finance payments and updating of finance records.
• Manage companies requests for interns or graduate employment.
• Manage day-to-day operations.
• Other duties as assigned.