Assists the Outlet Manager in implementing business plans.
Performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.
Involved in staff control and handling people issues.
Responsible for the recruitment, training and motivation of staff.
Conduct food and beverage hygiene audit.
Conduct orientation and training.
Conduct staff performance assessment process.
Facilitate compliance with legislative and regulatory requirements.
Lead team to implement change.
Lead with service vision.
Manage outlets and equipment maintenance.
Managing the customer experience.
Monitor income and expenses.
Provide information for management decision making.
