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Undergo 6months Management Trainee Program
By end of 6months, candidate should be able to perform Assistant Store Manager's duty.
This position contributes to Luckin Coffee success by providing legendary customer service to all customers. This job creates the Excellence Consumer Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Luckin Coffee guiding principles.
Summary of Key Responsibilities
Essential job functions include but are not limited to the following:
. Acts with integrity, honesty and knowledge that promote the culture, values and mission of Luckin Coffee.
. Anticipates customer and store needs by constantly evaluating environment and customers for cues.
. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
. Follows Luckin Coffee operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
. Maintains regular and punctual attendance
Requirements:
. At least Diploma, Bachelor's Degree or Professional Degree
. No previous experience required. Training will be provided.
. Can commit for the long-term
. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays
. Maintain regular
Benefits:
. 5 day work week
. Annual leave and others (medical, hospitalization, child/family care leave)
. Medical benefits
. Retail incentives and other long-term rewards
. Partner meals and discounts
. Career progression pathways available
Job ID: 150430715
Skills:
Operations & Services, Self Motivation, F&b Management, Serve Food, food displays, shifts schedules, Customer Service, Team Player, Interpersonal Skills, Deal With Customer Complaints
Skills:
Sales And Business Development, Restaurant Operation, shifts schedules, Customer Service, Cashiering, Team Player, Building Customer Relationships, Customer Operations, Interpersonal Skills, Deal With Customer Complaints
Skills:
Hotel/ Catering, Hospitality, Leadership, Customer Service, Food Service, Sanitation, Cashiering, Hotel Industry, Purchasing, Restaurant Operation, Hospitality Industry, Food Service Operations, Team Player, Healthcare, Communication, Interpersonal Skills
Skills:
shifts schedules, Customer Service, Operation Management, Cashiering, Customer Satisfaction, Team Player, Restaurant Management, Customer Retention, Interpersonal Skills, Deal With Customer Complaints
Skills:
Supply Chain Operations, business problem-solving, People Management, strategic business projects, process improvement, logistics
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