MANAGEMENT TRAINEE

MANAGEMENT TRAINEE (Food Services Store Manager)

Job Summary

We are looking for a responsible and hands-on Food Services Store Manager to oversee the daily operations of our F&B outlet. The successful candidate will lead the outlet team, maintain high standards of food quality, service and cleanliness, and ensure smooth and efficient operations.

Key Responsibilities

. Manage and oversee the day-to-day operations of the outlet.

. Lead, supervise and motivate service crew to ensure smooth operations.

. Prepare staff schedules and ensure adequate manpower deployment.

. Train and guide new and existing employees on operational procedures and service standards.

. Ensure food quality, presentation and service standards are consistently maintained.

. Monitor outlet cleanliness, food hygiene and workplace safety standards.

. Ensure compliance with company SOPs, food safety requirements and regulatory requirements.

. Handle customer feedback and resolve service issues professionally.

. Monitor stock levels and coordinate ordering and replenishment of supplies.

. Control food wastage, operating expenses and manpower costs.

. Monitor daily sales and work towards achieving outlet sales and operational targets.

. Ensure proper cash handling, POS procedures and daily closing procedures.

. Conduct regular checks on equipment and outlet facilities and report maintenance issues promptly.

. Work closely with management and other departments to resolve operational matters.

. Provide regular updates on outlet performance, staffing and operational issues.

. Perform other operational duties as assigned by management.

Requirements

. Minimum 2 years of relevant experience in F&B operations, preferably in a supervisory or managerial capacity.

. Strong leadership and people-management skills.

. Good communication and customer-service skills.

. Hands-on and able to work in a fast-paced F&B environment.

. Able to manage staff, operational issues and customer situations independently.

. Good understanding of food hygiene and workplace safety practices.

. Basic knowledge of inventory, cost control and outlet sales management.

. Able to work shifts, weekends and public holidays according to operational requirements.

. Food Safety Course certification would be an advantage.