Company Overview
Eighteen Chefs is dedicated to providing quality, affordable food freshly prepared with fast service. We support social reintegration by empowering youths and individuals with conviction backgrounds through meaningful employment in a safe, non-judgmental environment.
Job Summary
Assist Restaurant and Assistant Managers in supervising daily restaurant operations, managing team performance, training staff, and maintaining high customer service standards aligned with company values.
Responsibilities
- Assist Managers in supervising daily restaurant operations to ensure efficiency and adherence to company standards
- Manage all service sections operationally to maintain smooth restaurant functions
- Inspect and verify maintenance and servicing of all restaurant equipment to ensure operational readiness
- Model and uphold high work ethics to inspire and guide service staff behavior and performance
- Ensure consistent delivery of excellent customer service and service quality throughout the restaurant
- Communicate effectively with customers to maintain high satisfaction levels and address their needs promptly
- Manage customer feedback and complaints by resolving issues appropriately and within company guidelines
- Support Managers in training, developing, and evaluating service staff to ensure competency in their respective service stations
