Management Trainee

Restaurant Supervisor - Key Responsibilities

Operational Leadership

.Assist the supervisor/outlet manager in running the daily operations

.Has shift responsibilities and is accountable as a section In-charge for the smooth running of the section/area designated

.Adhere to the operations and procedures and suggest improvementsto the superiors

.Develop and maintain positive working relations with the team

.Conduct daily briefing with the team

.Contributes to strategic business planning and operations

.Leading and directing the growth of all outlets

.Oversee cost controlling and food purchasing activities

.Plan and develop menus

.Champion service innovation & Innovate the customer experience

.Leverage technology for productivity and innovation

.Able to foster e-business

.Manage and review systems and processes

.Able to manage external service providers

.Optimise sales Site/Outlet and Equipment Management

.Manage site/outlet and equipment maintenance

.Comply with legal requirements

Service Excellence

.Ensure service offered is of the highest quality and make the guestfeel welcome at all times

.Welcome and acknowledge all guests according to companystandards

.Responsible for handling guest's enquiries, requests, feedbackpromptly

.Understand and be proficient in the product offerings

.Inform guest of current promotion and who will be serving them toensure a smooth hand off to the service staff

.Sharing of food knowledge while serving and introducing dishes toguests

.Ensure tables are set according to restaurant standards

.Responsible for taking in guest's orders and handling POS cashieringsystem

.Manage the flow of guests into the dining, provide accurate waittimes for incoming guests

.Prepare and turnover tables for next guest

.Providing excellent customer service and maintain good standards ascompany's brand image

Inventory & Bar Management

.Ensure all work stations are fully stocked up and is operationallyready

.Maintain bar service operations and conduct daily bar inventory andordering for bar operations.

.Ensure the restaurant is clean and tidy at all times

.Upkeep of the kitchen cleanliness and hygiene standard

.Ensure all soiled dishes are cleared from the stations

.Handle, sort and distribute food items

.Ensure food items are prepared according to company's standard of quality and consistency.

.Work in collaboration with staff to upkeep the bar area cleanlinessand in accordance to company standard

Cleanliness & Hygiene

.Maintain and ensure cleanliness of work areas throughout the day

.Ensure food and beverage orders from guests are in order via digitalplatform [IPAD]

.Ensure food and beverages are delivered from kitchen and bar toguests in a timely manner