Job Description
- Assist in managing daily restaurant/cafe operations, including staff scheduling, inventory control, and workflow supervision.
- Hand on doing front-of-house and back-of-house operations to ensure compliance with food safety and hygiene standards.
- Help develop and implement sales strategies to increase revenue and customer retention.
- Support promotional campaigns, special events, and upselling initiatives.
- Train, guide, and motivate staff to improve team performance and service quality.
- Handle customer complaints and special requests professionally to maintain high customer satisfaction.
- Maintain high service standards and ensure a positive customer experience.
- Conduct regular staff briefings to align team performance with service goals.
- Prepare operational reports and analyze data to support managerial decision-making.
- Maintain proper documentation of procedures, inventory, and staff records.
Requirements
- Experience in the F&B industry management or leadership experience is a plus.
- Proficient in restaurant/cafe management systems and office software.
- Strong leadership, problem-solving, and communication skills.
- Customer-focused with strong attention to service quality.
- Ability to handle high-pressure situations and multitask effectively.
- Flexible to work shifts, including weekends, and public holidays.
- Diploma/Degree holder (min)
Compensation & Benefits
- Annual Increment
- Performance Incentive Bonus
- Career Progression
For quick reply, please contact me at +65 85878287
Registration Number: R21100938 (Tan Jie Bei)
EA Licence No: 22C1301 (Unisearch Services Pte Ltd)
