Management Executive

We are looking for a Management Executive to support the daily operations and management. The successful candidate will work closely with the management team to ensure smooth operations, high service standards, compliance with regulations, and efficient administrative processes.

Key Responsibilities

- Support daily operations, including front-of-house and back-of-house coordination
- Assist management in staff scheduling, attendance tracking, and manpower planning
- Monitor service quality and ensure customer satisfaction standards are met
- Handle administrative duties such as documentation, reports, filing, and correspondence
- Assist in inventory control, purchasing, and cost monitoring
- Coordinate with vendors, suppliers, and external service providers
- Support implementation of company policies, SOPs, and operational improvements
- Assist in compliance with food safety, hygiene, and workplace safety regulations
- Prepare management reports (sales, costs and operational performance)
- Handle customer feedback and assist in service recovery when required