Mailroom Operations Officer

Job Responsibilities

• Attend to customer enquiries through phone and email.
• Receive, Sort, collect and distribute incoming and outgoing mails.
• Manage registered, courier and Singapore Post mails.
• Sort mails according to departments and pigeonholes.
• Record mail volumes, postage costs and daily mailroom activities.
• Frank out going local, overseas and registered mails.
• Check printed postage after franking and record franking meter readings.
• Maintain mailroom supplies, equipment and basic stationery.
• Update customers on mail collection and delivery status.
• Maintain proper records and confidentiality of mail.

Requirements

• Minimum GCE N/O-Level or equivalent.
• Relevant experience in mailroom, administrative, customer service, or office operations
• Diploma in Business Administration, Office Administration, Logistics, Customer Service, or a related field is an advantage.
• Basic proficiency in Microsoft Office (Word, Excel and email).
• Basic numeracy skills for recording postage costs and mail volumes.