About the Role
We are seeking a passionate and customer-focused Luxury Brand Specialist to join our team. This role is pivotal in delivering an exceptional shopping experience that reflects the prestige and elegance of our brand. You will be the face of the brand, ensuring every customer feels welcomed and valued.
Key Responsibilities
- Customer Engagement: Provide outstanding customer service by greeting clients warmly, understanding their needs, and offering personalized recommendations
- Sales Excellence: Drive sales through product knowledge and consultative selling techniques while maintaining brand standards
- Brand Ambassador: Uphold the premium brand image through professional demeanour, grooming, and communication
- Stock Management: Assist in inventory control, stock replenishment, and visual merchandising to ensure a seamless shopping experience
- Operational Support: Maintain store cleanliness and organization, ensuring compliance with company policies
Requirements
- Experience in customer-service
- Interpersonal and communication skills
- Passion for premium products and delivering exceptional service
- Ability to work flexible hours, including weekends and holidays
- Perform light stock handling
