[LTA-TRO] PRINCIPAL/SENIOR/EXECUTIVE, VEHICLE ENFORCEMENT

What the role is

What you will be working on

Are you ready to be a part of a dynamic and impactful team Join us and help shape the future of transportation in Singapore!

What You'll Be Doing:

• Managing Public Feedback: Take charge of addressing public feedback and inquiries (via EFMS/ECMS) related to vehicle enforcement, ensuring timely and accurate resolutions.

• Collaboration with Key Stakeholders: Work closely with various internal departments (like CPN, GII, IDS) and external agencies (including SPF, ICA) to address vehicle enforcement challenges and create effective solutions.

• Reporting & Analysis: Gather, analyse, and present vehicle enforcement statistics in comprehensive reports to support decision-making and improve our operations.

• Contract Management: Assist to review contractor performance through audits and monitoring, ensuring all agreements are met and projects are delivered on time.

• Secretariat Role: Provide crucial administrative support for meetings, managing documentation and agendas to ensure smooth discussions and outcomes.

• SOP and Documentation: Contribute to the formulation and improvement of SOPs, ROEs, and ISO documents, streamlining administrative processes.

• Driving Productivity: Lead productivity initiatives to optimise operations and reduce reliance on manual processes, driving efficiency across the Division.

What we are looking for

What We're Looking For:

• Knowledge: Any discipline, with a preference for backgrounds in Communications or Business Management

• Experience: At least 1-2 years of relevant experience, preferably in the service industry.

• Skills: Strong writing, communication, and interpersonal skills that allow you to engage with a wide range of stakeholders.

• Self-Starter: Motivated and independent, with the ability to thrive both independently and as part of a collaborative team.

• Tech-Savvy: Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint to handle day-to-day tasks with ease.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.