[LTA-TRO] PRINCIPAL / SENIOR EXECUTIVE, INVESTIGATIONS

What the role is

What you will be working on

As part of the Investigations team, you are responsible for certain investigative and administrative functions within the Division. Apart from looking into violations of the Road Traffic Act, other Acts under LTA's charge and their subsidiary legislations, this role requires you to be familiar with the end-to-end investigations process and perform functions such as violation report analysis, creation of investigation papers and statistics collation. You are also required to monitor case outcomes and take certain administration actions to ensure proper case settlement and closure. You would also be involved in handling feedback and appeals that may arise from investigations conducted and handle general enquiries, made by members of public, motorists or other agencies.

What we are looking for

. Knowledge in any discipline

. At least 2 years of relevant experience in investigations and or enforcement functions

. Some experience in customer service would be beneficial

. Good communication, writing, interpersonal and analytical skills

. Able to work independently and interact effectively with people

. Meticulous and resourceful and

. Good knowledge of Microsoft Outlook, Microsoft Office, including Word, Excel and Power Point

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.